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Determinants of Success When Adopting Balanced Scorecard: Factors from Continuous Process Improvement Cultures |
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Dissertation Research – Henry Hirschel is a doctorate candidate at Golden Gate University in San Francisco, California. His dissertation focus explores the relationship of Balanced Scorecard and continuous process improvement cultures. Hirschel is in need of organizations that would like to participate in this dissertation research: ______________________________________________________ Determinants of Balanced Scorecard Adoption: Factors from Continuous Process Improvement
This dissertation explores the relationship of Balanced Scorecard and continuous process improvement. The study examines Balanced Scorecard adoption in manufacturing environments by comparing organizations that have preexisting continuous process improvement programs with those that have little or no such programs at the time of adoption. Research factors include (1) leadership and change that influence organizational decisions and (2) the principles of continuous process improvement used by the organizations studied. The study will examine process improvement principles expressed through leadership, customer focus, operations (internal processes), and employee management (Learning and growth). Research design uses qualitative methodologies. Results of this study will indicate if there are factors found in process improvement environments that are predictors for successful adoption of Balanced Scorecard.
The study requires manufacturing organizations with 100 or more employees. A total of seven to eleven individual participants representing three levels of the organization including the Executive Officer or Strategic Management Officer, top-manager level (Finance, Marketing, Operations, Human Resources, and/or Information Systems), and mid-manager level will be included in a company sample group. Mid-managers will report directly to the top-managers that participate in the study and be responsible for Balanced Scorecard measurements. Each participant will complete a survey in order to set a base line of information. After completing the survey, each will be interviewed about Balanced Scorecard adoption within the organization.
The total time required to fill out the survey (1/2 hour) and participate in the interview (1 hour) is not expected to extend longer than 1 ˝ hours. In addition, business information will be requested that provides documentation on processes used within the organization.
Individual company information will be considered confidential. The dissertation will be shared with participants and organizations.
Thank you for your consideration,
Henry Hirschel 2 Bud Court Pleasant Hill, CA 94523 C: 415-850-6361; H: 925-825-7776 |
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Dissertation Research – Henry Hirschel is a doctorate candidate at Golden Gate University in San Francisco, California. His dissertation focus explores the relationship of Balanced Scorecard and continuous process improvement cultures. Hirschel is in need of organizations that would like to participate in this dissertation research: ______________________________________________________ Determinants of Balanced Scorecard Adoption: Factors from Continuous Process Improvement
This dissertation explores the relationship of Balanced Scorecard and continuous process improvement. The study examines Balanced Scorecard adoption in manufacturing environments by comparing organizations that have preexisting continuous process improvement programs with those that have little or no such programs at the time of adoption. Research factors include (1) leadership and change that influence organizational decisions and (2) the principles of continuous process improvement used by the organizations studied. The study will examine process improvement principles expressed through leadership, customer focus, operations (internal processes), and employee management (Learning and growth). Research design uses qualitative methodologies. Results of this study will indicate if there are factors found in process improvement environments that are predictors for successful adoption of Balanced Scorecard.
The study requires manufacturing organizations with 100 or more employees. A total of seven to eleven individual participants representing three levels of the organization including the Executive Officer or Strategic Management Officer, top-manager level (Finance, Marketing, Operations, Human Resources, and/or Information Systems), and mid-manager level will be included in a company sample group. Mid-managers will report directly to the top-managers that participate in the study and be responsible for Balanced Scorecard measurements. Each participant will complete a survey in order to set a base line of information. After completing the survey, each will be interviewed about Balanced Scorecard adoption within the organization.
The total time required to fill out the survey (1/2 hour) and participate in the interview (1 hour) is not expected to extend longer than 1 ˝ hours. In addition, business information will be requested that provides documentation on processes used within the organization.
Individual company information will be considered confidential. The dissertation will be shared with participants and organizations.
Thank you for your consideration,
Henry Hirschel 2 Bud Court Pleasant Hill, CA 94523 C: 415-850-6361; H: 925-825-7776 |